Support That Understands Your Needs

Specialists in Spinal Cord & Brain Injury Recovery. Built on lived experience. Driven by purpose. We understand the challenges of SCI and TBI — because we’ve lived them.

Who We Are

Understanding comes first. Then, real support

We know how life-changing spinal cord and brain injuries can be — for individuals and their families. That’s why our approach is grounded in empathy, built around trust, and focused on long-term results. We do what we do because we’ve lived the challenges, and we know what truly helps.

Why We Do Things Differently

Because your safety and stability come first

We’ve seen how fragile things can become when care is rushed or inconsistent — and we refuse to be part of that. Our approach ensures that every participant we support has a team they trust before we welcome someone new. It’s how we honour the responsibility we carry.

We’ve Been Where You Are. That’s Why We Do Things Differently.

Join Our Waiting List

Our process is built on trust, stability, and real connection. Book a call to explore how we work and whether we’re the right team to support your journey.

Our Mission

Our mission is to be the support we once needed — for participants and for their families. We understand the weight that spinal cord and brain injuries place on a person — and the people who love them. We’ve sat in the hospital rooms, waited through long nights, and felt the worry that comes when care is uncertain. That experience shaped everything we do. We’ve built this service to offer more than just support — we’re here to bring consistency, comfort, and connection. We believe that true care is about showing up, staying present, and walking the journey together. Because the right support doesn’t just help — it lifts people up and brings peace to the whole family.

Personalised Support, Built Around You, Every Step of the Way

We know the power of thoughtful support. That’s why we take the time to do it right — for you and your family

services

Backed by Experience. Delivered with Heart

Spinal Cord Injury Support

This isn’t just what we do — it’s what we’ve lived. That’s why our approach is personal, intentional, and focused on helping you move forward on your terms.

Supported Independent Living (SIL)

Our goal is simple — to help you feel safe, confident, and supported in your own home. We work around your life, your routines, and your vision of independence.

Traumatic Brain Injury Support

With lived experience navigating TBI recovery, we bring care that’s more than routine — it’s thoughtful, consistent, and focused on making each day easier to manage.

testimonial

what they say about us ?

We were honestly at a point where we didn’t know who to trust anymore. Every provider we’d worked with in the past treated us like a number, and things kept falling through — staff not showing up, no communication, constant stress. When we were referred to Keeping Australia Supported, we didn’t expect much — but from the very first conversation, it was clear they were different. They didn’t rush anything. They took the time to get to know our son, our routines, and what hadn’t worked before. They asked questions no one else had ever asked us, and they actually listened. Knowing that they’ve lived through similar experiences made a huge difference. It didn’t feel like we had to explain everything from scratch — they just got it. They understood the emotional toll it takes on a family, and they worked in a way that actively removed pressure from us. They weren’t just supporting our son — they were supporting us too. For the first time in years, we felt like we could breathe again.

Mariam mother of an SCI participant

I’ve worked with many providers over the years, but very few operate with the level of care and intention this team brings. They don’t say yes to every referral — and honestly, that’s one of the things I respect most. They make sure their current participants are fully supported before taking anyone new on, which shows they actually care about sustainability and quality, not just numbers. What really impressed me was their understanding of the emotional side of things — especially for families. It’s not just about the participant, it’s about reducing pressure on the people around them too. You can tell they’ve lived this journey. They speak the language of experience, not just policy. Every family I’ve referred has come back with glowing feedback. One even said, ‘It finally feels like someone’s in our corner.’ That’s rare in this space — and it’s why I’ll keep recommending them.

Ella D NDIS Support Coordinator

Before I met Johnny and his team, support felt like a revolving door. I’d get someone different every week, and it never felt like anyone really understood what I needed — or even asked. From the start, this was different. Johnny personally sat down with me and my family, asked real questions, and actually listened. He didn’t try to rush me into anything. He made it clear they wouldn’t just send someone to fill a shift — they were going to build the right team for me, and they did. It took a bit of time, but now I have support workers who actually fit. People I trust. People who know how I like things done, what helps me through the day, and what I want to avoid. They even keep documentation in their system that lists everything I like and don’t like, so any new staff already understand me before they walk in the door. The team’s trained properly, and that shows. They support me at work, help me stay on track, and give me space to be more independent. I’m finally able to focus on my goals without constantly worrying about who’s coming next or what they do or don’t know. It’s not just the support — it’s how it was set up. The time they took. The systems they have. The trust we’ve built. That’s what made the difference — and that’s why I’d never go back to anything else.

Daniel participant living with an SCI